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Jackery power stations in Colorado

Jackery is the brand many people start with for fridge-and-internet backup. Its Explorer 5000 Plus is the one model that delivers 240 V from a single unit. Jackery doesn't publish an altitude rating, and its stations need to be above freezing to charge.

Headquarters
Fremont, California, USA (Jackery Inc.)
Where it’s made
China.
Warranty
5 years on Explorer 5000 Plus; 3+2 on most others
Altitude
Not published
Cold weather
Charges only above 32°F
Where to buy
Direct from the brand and through retailers

Models for home backup

Explorer 5000 Plus (and Whole-Home Backup Kits)

Capacity5,040 Wh
Continuous output7,200 W
Surge14,400 W
Expands to30 kWh per unit (5 Battery Pack 5000 Plus); 60 kWh with two units in parallel
240 VYes (120V/240V via NEMA L14-30R and 14-50)
Battery chemistryLiFePO4 (4,000 cycles to 70%+)
Home connectionJackery Smart Transfer Switch (60A, 12 circuits, UPS switching ≤20 ms) or a 240V 50A manual transfer switch

HomePower 3600 Plus

Capacity3,584 Wh
Continuous output3,600 W
Surge7,200 W (from Jackery's comparison blog; not on the product page)
Expands toAbout 21 kWh per unit; 43 kWh with two units in parallel
240 VNot from a single unit (120V only). Two units linked in parallel provide 120V/240V.
Battery chemistryLiFePO4 (6,000 cycles)
Home connectionOptional 120V 30A manual transfer switch

HomePower 3000

Capacity3,072 Wh
Continuous output3,600 W
Surge7,200 W
Expands toNot expandable
240 VNot stated
Battery chemistryLiFePO4

Warranty

Explorer 5000 Plus: 5 years standard (60 months, per the user manual), with a paid 2-year extension available. HomePower series, Explorer Plus and Explorer Pro: 3+2 years. Older 1500/1000/500/300 series: 2+1 years. Renewed units: 6 months. The extra years apply to purchases on jackery.com; buyers from other retailers can register for a free extension on Jackery's support site. Coverage is for the original purchaser only, with proof of purchase. Repaired or replaced units are covered for 90 days or the rest of the original term, whichever is longer. Battery-cell coverage requires a full charge within 7 days of purchase and at least once every 6 months. No capacity-retention guarantee was found in the policy text.

Altitude

Not published. Neither the Explorer 5000 Plus user manual nor the product pages give an altitude rating.

Cold weather

Explorer 5000 Plus manual: charge 0 to 45°C (32–113°F), discharge -15 to 45°C (5–113°F). Between -15 and -10°C (5–14°F), output is limited to 3,600 W. Self-heating is not mentioned. HomePower 3600 Plus: no model-specific range is published; Jackery's general FAQ recommends charging at 0–45°C and discharging at -10 to 45°C.

Monitoring and the app

Jackery App. The Explorer 5000 Plus pairs over Bluetooth and then connects to Wi-Fi (2.4 GHz only). The Smart Transfer Switch also has Wi-Fi and Bluetooth. Jackery does not say whether the app can control the unit over Bluetooth without internet.

Recalls

We found no U.S. Consumer Product Safety Commission recalls of this brand’s home-backup products since 2021, as of October 2026.

What a Colorado homeowner should know

Check whether Jackery fits your list before you buy: the calculator shows running watts, starting watts, and hours of runtime.

Size my backupSee the Jackery Explorer 2000 v2

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Reviewed October 29, 2026 from manufacturer documents and CPSC records. Specs and terms change; confirm with the manufacturer or your installer. Colorado Peak Power is independent of Jackery.

Sources

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